Comments for Sort of a Protest Blog

Comment on The Lenovo ThinkPad SL500 hinge design flaw by Sally

Sally — Mon, 23 May 2011 22:10:45 +0000

I am having the same problem, left hinge broke. I’ve tried looking all over for an email or phone number to call. I emailed sales, they referred me to service. I called service, they wouldn’t talk to me because it was out of warranty. Actually hung up on me. Does anyone have a phone number that would work to get me to a person?

Comment on The Lenovo ThinkPad SL500 hinge design flaw by Anton

Anton — Sun, 22 May 2011 12:24:14 +0000

Just an update, after having my hinge fixed at the start of this year, I’m having a hard time closing the lid AGAIN! It started making the cracking sounds so I’m just leaving the lid open before it gets any worse. I have a feeling it has to do with where they put the fan on the laptop.

Comment on The Lenovo ThinkPad SL500 hinge design flaw by coyotech

coyotech — Sat, 21 May 2011 14:15:36 +0000

Same problem only hanging by wire this laptop is a pos.

Comment on Blog Upgraded? by Anton

Anton — Wed, 11 May 2011 23:07:06 +0000

Sure, go ahead and put it on the Facebook page! Please credit it to Anton Samson and my blog I’ve got a bigger version around here somewhere too…

Comment on Blog Upgraded? by Syfy Facebook

Syfy Facebook — Wed, 11 May 2011 23:01:00 +0000

Hey Anton – I just came across this picture. Would you mind if we used it on the official BSG Facebook page? Would you like us to credit your blog in it’s caption (500k+ fans)?

Comment on The Lenovo ThinkPad SL500 hinge design flaw by Gaby

Gaby — Sun, 24 Apr 2011 14:39:05 +0000

Hi,
same thing happened to my sl500 yesterday. just after 2 years of purchase. ordered new hinges from ebay. i hope it won’t be too difficult to change the broken one…
i agree with andy, instructions from someone who has already changed the hinges would be great!

Comment on The Lenovo ThinkPad SL500 hinge design flaw by andy

andy — Sun, 10 Apr 2011 11:04:41 +0000

@Vincent Bussiron
Hi Vincent.
I wanted to ask you (or any others who have gone into repairing this problem on their own), if you could post a summary of the instructions here, or some link to instructions on how to do it on my own.

By the way in my case it was the left hinge again that broke after about 1.5 years of purchase.

Thanks

Comment on The Lenovo ThinkPad SL500 hinge design flaw by Anton

Anton — Tue, 01 Mar 2011 05:55:58 +0000

@Joanna

@Savanna

I suggest you guys e-mail Lenovo and complain. If you do it as a group it might help. Maybe try contacting their Facebook guy or the CEO of Lenovo?

Focus on the obvious design flaw and how it is potentially hazardous. Take photos too.

If all else fails there’s always http://consumerist.com/

Comment on The Lenovo ThinkPad SL500 hinge design flaw by Savanna

Savanna — Tue, 01 Mar 2011 04:32:12 +0000

The same exact thing happened to mine, just out of its warranty. So frustrating.

Comment on The Lenovo ThinkPad SL500 hinge design flaw by Joanna

Joanna — Mon, 28 Feb 2011 18:10:14 +0000

This same problem happened to my Lenovo SL500 after about 18 mos. I couldn’t figure out how it had happened, but it appear that it is actually a flaw in design. My left hinge is completely broken, and now the grate over the speaker has been affected. Routinely my screen topples over backwards because of the hinge problem. My warantee was up in December, but I didn’t even to think to contact them about this because I assumed it wasn’t something they would fix. Any ideas??